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Tag Archives: service


Digicel’s Impersonal Customer Care

A few months back I noticed a big change in the Customer Care service provided to you when you call 120 from a Digicel phone. There is currently no easy way to get access to a customer care representative and instead you have to navigate through


Foursquare Introduces expertise badges that level

Many thought location-based social networking services were just a faze but it shows no signs of abating. Foursquare is undoubtedly the most popular location based service with over 10 million users and the support of many businesses. Badges are an integral part of Foursquare and to that


Gmail is latest Google service to get a revamp

Just a day after Google Reader officially got it’s face-lift Gmail’s official new look is not being released into the wild for all who are interested to take it for a test spin. The updates to the interface have been available for a while in the theme


Google Reader gets a Facelift and Google+ Integration

The “Google+ization” of many of Google’s services continue, the newest convert is Google Reader. Gmail and Google Calender has recently seen user interface revamps and in a effort to standardize the “Google” look Reader has been given some similar tweaks and has had it’s sharing options plugged


Digicel Cloud Telephony to Make Switched Voice Extinct

Digicel’s Cloud Backup Service, which was launched on Wednesday May 11th 2011AD as chronicled in my article Digicel’s Cloud Backup Services – A deep Analysis has now some four (4) months later given birth to one of the Services I had predicted: VoIP Telephony. Thought


Digicel’s Cloud Backup Services – A deep Analysis

Looks like that ChromeBook powered by Google Chrome OS smartbook I was planning to purchase this Christmas 2011 is definitely in my future after all!! The Cloud-based NC (Network Computer) made its debut on Tuesday December 7th 2010AD with chip maker Intel, and hardware makers Samsung and


ICWI Jamaica Launches Accident Alert BlackBerry App

The Insurance Company of  the West Indies (ICWI) recently launched an Application for the BlackBerry smartphone called ‘Accident Alert.’ Purpose Accident Alert facilitates a seamless and simple method of  helping clients to call for help, get roadside assistance, as well as record essential details about an accident,

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Dekal Wireless: Broadband for the Masses

When Dekal Wireless quietly launched on the scene in July 2010 with advertisements in Jamaica’s Sunday Newspaper and very little fanfare, but offering so much more than what was on the table at the time. Digicel 4G Broadband, based on the WiMax 4G Fixed (IEEE

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Twitter Announces @anywhere Service

Twitter has unveiled their new @anywhere service at the South by Southwest festival in Austin, Texas. @anywhere will allow internet users to interact with websites and website users. Website developers would be able to add @anywhere functionality to their websites by using a simple Javascript